Can I request a refund after purchase?
If your account still has an unused balance after purchase (excluding bonus credit), you may request a refund according to the Terms of Service. If you encounter proxy or software issues, you can contact customer support first for troubleshooting and assistance.
Refund Policy
According to the Terms of Service on our official website, we support refunds. Any unused balance in your account (excluding bonus credit) is eligible for a refund.
How to Request a Refund
Please send an email to [email protected] to request a refund.
Proxy or Software Issues
If you believe the proxy or software is not working properly, please contact our customer support at @dfipsupport. We will investigate the issue and provide a solution.